Chairman Kim Jung-tai of Hana Financial Holdings held two lectures over two successive days started Nov. 15 at Hana Card and Hana Financial Investment for officers and staff of the both affiliates of the holding company. He spoke on the subject of “Humanity and Happy Finance” at the two lectures.
His lectures centered mainly on widening contact points with customers, starting with what kinds of efforts should be undertaken. He did not forget to tell them that Hana Financial has been on a fast-track to profitability, but warned that competitors had better bottom lines. Financial sources said his lectures were designed to tighten his group on his leadership position and remind everyone that the projects he started should be completed before his retirement next March.
The chairman began his first term in 2012 and if he is retained in March next year, it would be for a third term. He would be only the third chairman of a financial group in Korea to serve for third term consecutively after former chairman Ra Woong-bae of Shinhan Financial Group and former chairman Kim Seung-yu of Hana Financial Group.
Financial sources said Hana Financial has done well up to the third quarter this year with its net profit amounting to 1.541 trillion won on a combined basis, which already surpassed 2016’s total annual profit at 1.33 trillion won and 909.7 billion won in 2015. After his inauguration in 2012, Chairman Kim Jung-tai reestablished the long-term corporate value framework of Hana Financial Group in response to the rapidly emerging “new normal” era and redefined the group’s mission of “Growing Together, Sharing Happiness.”
The meaning of “Happy Finance” is built on the assumption that our financial services should bring happiness to everyone, thus, it is one of the missions of Hana Financial Group to grow together with our customers and share in their happiness through finance. Happy employees, happy customers, and a happy society are the goals pursued by the “Happy Finance” of Hana Financial Group.
Chairman Kim Jung-tai sets an example through his confidence in a service-oriented management that focuses on experience at the worksite. When Chairman Kim was the president of Hana Bank, employees encountered him more often than other executives. Chairman Kim's leadership style is characterized as "helper leadership," which focuses on employee participation in a joyful work environment. In his inaugural speech, Chairman Kim announced that he would help employees by listening to their views and sharing their concerns. As a “helper,” Kim explained, he would assist employees in creating a joyful workplace, overcoming the conventional hierarchical structure that emphasizes top-down decision-making processes.
In meetings with them, he encourages executives and directors to become true leaders who support employees with clear directions and continual encouragement to reinvigorate their participation in the growth of the group.
When they first visit the chairman's office, visitors are likely to be confused by its doorplate. Instead of “Chairman's Office,” it reads "Joy Together," and the door is always unlocked. The initials of “Joy Together” are the same as those of his given name - "J" and "T." Thus, "Joy Together" conveys the chairman's intention of ensuring borderless, heart-to-heart communication. In addition, Chairman Kim suggests that individual self-esteem and happiness may be derived from deep gratitude for others and oneself, which in turn comes from openness with mutual respect and care.