Incheon International Airport Corp. (IIAC) won the “sustainability report” grand prize in the public entity category in the 2016 Global Standard Management Awards (GSMA) ceremony at the Seoul Grand Hilton on Nov. 2.
IIAC took home the GSMA award for the fourth consecutive year. Organized by the Korea Management Association and the Korea Management Association Registration Inc., Global Standard Management Awards are presented with the goal of improving global competitiveness in the industry community as well as exploring and spreading excellent management practices. Award-winning companies and institutions are required to undergo a three-stage screening process based on stern evaluations standards. GSMAs are awarded in nine categories, including the sustainability report category.
In the sustainability report category, a group of experts from eight institutions conducted an evaluation of 108 social responsibility management reports released for one year from August 2015.
IIAC has been selected as the final contender of the sustainability report grand category after the screening group conducted the evaluation based on categories including reliability and the significance of information each report carried.
IIAC has been given higher marks for the suggestion of connecting the corporation’s pending core issues to its four management strategies to raise the understanding of the social responsibility management report and reflect related views, plus such active communication efforts as the convening of a stakeholders’ committee.
IIAC President Chung Il-young said, “IIAC, which is striving to make another leap forward as a global airport leader, not only endeavors to raise competitiveness in the airport construction and management sectors, but also makes diverse efforts to take the initiative in social responsibility.”
He went on to say that IIAC will do its best to purse leadership in sustainability management through active communication and the sharing of information with stakeholders.
Incheon Airport Named World’s Best Airport for 11th Year in Row
Incheon International Airport, Seoul's main gateway, has been named the world's best airport for a record 11th consecutive year, officials said on April 19 at an award presentation ceremony of the Airport Service Quality (ASQ) held at Warner Brothers Movie World in Goldcoast, Australia.
The airport grabbed the annual Airport Service Quality (ASQ) Award, presented by the Airports Council International (ACI), as the best in the business.
Incheon was also named the best airport in the Asia-Pacific region, and topped the list in the "over 40 million" category for large airports handling at least 40 million travelers annually. Incheon had previously been placed in the "25-40 million" category.
The ASQ Award was launched in 2006. It's based on ACI's passenger satisfaction survey. Some 550,000 passengers per year are interviewed prior to boarding their flight and asked to rate their satisfaction with services at airports in 34 categories.
Incheon won the same award from 2005 to 2015 in the ASQ global ranking in addition to winning the top airport award in the Asia-Pacific region and the award for top airport among the large-scale airports handling over 40 million passengers annually.
The airport also won the award for top award for the large-scale airports in the Asia-Pacific region, which was presented by the Airport Council International for the first time this year. The airport therefore won three airport awards at the presentation ceremony this year.
The annual Airport Service Quality (ASQ) Awards recognize and reward the best airports in the world according to ACI's ASQ passenger satisfaction survey. They represent the highest possible accolade for airport operators and are an opportunity to celebrate the commitment of airports worldwide to continuously improving the passenger experience.
Since its creation in 2006, the ASQ Survey has become the world’s leading airport passenger satisfaction benchmark with over 320 airports participating across 80 countries. Its scientific methodology, strict quality control procedures and commitment to impartiality have won industry recognition and established the ASQ Survey as the global standard for measuring passenger satisfaction. ASQ is the only global airport survey based on measuring passengers’ satisfaction taken while they are at the airport.
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