Kyobo Life Insurance is one of South Korea's top insurance firms. The company provides life insurance and asset management products to more than 10 million customers. Its offerings include traditional life, health and disability, and retirement and pension products for individuals and businesses.
Products are distributed through financial planning agents. Kyobo Life also offers personal-use and mortgage loans, and it has some international operations. The company was founded in 1958 by Shin Yong-Ho, father of CEO Shin Chang-Jae. The Kyobo Group conglomerate (or chaebol) operates under a common management structure in a variety of sectors including real estate, investment banking, and a bookstore.
Kyobo Life¡¯s new vision is to become ¡°the company that provides optimum insurance coverage and on-going services.¡±
¡°Lifelong Care Service¡± that FPs make regular visits to customers is one of these efforts.
¡°Furthermore, we focus on the essential value of life insurance and help customers not to despair with hardships in their lives and strive to help them to realize their precious dreams.¡± We provide better products and services, and enhance the company value through the transparent and ethical management.¡±
The company says that, ¡°We enhance the quality of customer service innovatively by providing customer service that exceeds their expectations.¡±
Kyobo Life was able to overcome numerous challenges and grow into one of Korea's best insurers thanks to its five million customers and stakeholders, who have loved and supported the company.
Established in 1958, Kyobo Life has paved the way for life insurance over the past 50 years and became the top quality service provider in the insurance industry.
¡°Our transparent and ethical management practices have built a trust-based relationship between us and our customers by embodying our core values — customer centricity, honesty and sincerity and challenge and creativity,¡± the compnay added. ¡°Our entire management including myself has participated in our change and innovation initiatives, and Kyobo Life has established the customer-focused corporate culture, becoming the company that has outstanding financial stability and risk management ability.¡±
¡°As a result, we were presented with the ¡°Life Insurance Company of the Year¡± in 2009, and I was honored as the ¡°Personality of the Year¡± on behalf of Kyobo Life in 2012.¡±
Kyobo Life¡¯s new vision is to become ¡®the company that provides optimum insurance coverage and on-going services.¡¯