KB Kookmin Vows to Earn Trust from Customers and Create Social Value in 2026
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KB Kookmin Vows to Earn Trust from Customers and Create Social Value in 2026
Inks a strategic financial partnership deal with KAIMI to support the sustainable growth of Indonesia¡¯s healthcare sector

29(Thu), Jan, 2026




KB Kookmin Bank President Lee Hwan-ju delivers his New Year¡¯s address at the 2026 New Year Kick-off Ceremony held at the bank's new building in Seoul on Jan. 2. (Photo: KB Kookmin Bank)


KB Kookmin Bank held its 2026 New Year¡¯s Business Kick-off Ceremony at its new building in Yeouido. Seoul on the morning of Jan. 2. 

CEO Lee Hwan-ju extended his New Year¡¯s greetings to customers who always trusted and supported KB Kookmin Bank, employees who are doing their best in their respective positions, and all those who have built a relationship with the bank. 

Lee hoped that ¡°the powerful energy of a galloping horse¡± would be felt throughout 2026, the New Year of the Horse. Lee presented two keywords for 2026 — ¡°Expansion¡± and ¡°Transformation.¡± 

To navigate this period of great transformation in finance and advance toward a better future, KB Kookmin Bank must substantively expand its financial territory and boldly transform its thinking and actions in line with customer and societal trends. 

He emphasized that this should not simply be about the bank¡¯s increasing customer base and expanding markets, but rather a new innovation that shifts KB Kookmin Bank¡¯s strategic orientations.

Lee presented the following key directions for Expansion and Transformation. 

They are expanding the bank¡¯s management focus by strengthening customer trust and creating social value, progressively transforming its business models and laying the foundation for differentiated capabilities and execution. 

Furthermore, given the growing importance of protecting financial consumer rights, customer information, and internal controls, Lee expressed his commitment to ensuring that no shortcomings are left in these efforts. 

He also expressed his commitment to faithfully fulfilling the bank¡¯s social roles, stating that the bank must be a warm hand of inclusive finance that supports the financially marginalized and helps vulnerable people get back on their feet.

He also urged the establishment of the Growth Finance Promotion Headquarters, a dedicated organization for productive finance, to redirect capital flow to Korea¡¯s strategic industries and related companies, thereby creating social value and earning more trust from people, thereby accomplishing the mission of finance that changes the world. 

Lee emphasized that to win more trust from customers, KB Kookmin Bank¡¯s channels, organizations and sales methods must evolve to be customer-centric and future-oriented. 

He stated that the bank must move beyond being a leading retail bank to become a leader in corporate finance and asset management. 

To this end, he expressed his hope that the bank will leverage AI agents to provide customers with differentiated financial experiences and satisfaction, thereby becoming a lifelong financial partner that grows alongside the customers.


Forging Partnership with PT KAI Medika Indonesia

KB Bank Indonesia (KBI), a subsidiary of KB Kookmin Bank, announced that it inked a strategic financial partnership deal with PT KAI Medika Indonesia (KAIMI) to support the sustainable growth of Indonesia¡¯s healthcare sector.

Through this agreement, KBI will provide IDR 110 billion in financial support. 

The funds will be used to upgrade the healthcare infrastructure of Brawijaya Hospital Tangerang including investment in medical equipment and business expansion. 

KAIMI is a subsidiary of Brawijaya Healthcare Group which operates a network of hospitals and clinics in Jakarta, Depok, and Tangerang. 

Brawijaya Hospital Tangerang is a leading medical facility known for its premium medical services in maternal and child care and minimally invasive surgery. 


Launch of Rental Housing Service at LH Apartment Application Hall

KB Kookmin Bank announced the addition of a new rental housing type to the LH Apartment Application Hall offered on its comprehensive real estate platform, KB Real Estate.

Based on a business agreement signed between KB Kookmin Bank and Korea Land and Housing Corporation (LH) in Dec. 2024, LH Apartment Application Hall is the first private platform to provide LH pre-sale housing application information. 

In addition to existing pre-sale housing, the expanded rental housing type now offer convenient access to LH pre-sale and rental housing application information in one place.

Like the pre-sale housing application service, the rental housing application service offers a region-specific filtering feature.
 
After checking application information on KB Real Estate App, you can use it in one stop from applications to checking the results, by linking it with LH Application Plus. 

   
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