NongHyup Bank Earns Financial Industry’s First Patent for AI-Based Credit Supervision System

President Kang Tae-young of NongHyup Bank. (Photos: NongHyup Bank)

NongHyup Bank announced on Dec. 3 that its self-developed “AI Supervisor” and “EW-AR” technologies have been registered with the Korean Intellectual Property Office (KIPO), marking the financial sector’s first case of a standardized AI-based credit supervision process.

These two technologies are core modules of the so-called AI-Based Credit Supervision System established by NongHyup Bank this year.

The “AI Supervisor” quantifies the judgment of supervisors using AI to automate the selection and assessment of good borrowers, improving work accuracy and efficiency.

Furthermore, “EW-AR” utilizes specialized indicators based on the latest machine learning (ML) technology to rapidly predict and identify bad-quality borrowers, strengthening early warning systems and enhancing delinquency detection capabilities.

NongHyup Bank plans to utilize this patent to build an AI risk management ecosystem across the financial sector.

In 2016, the bank will begin the development of AI Supervisor 2.0 and complete an AI-based agentic automated supervision and monitoring system.

“The AI-based credit supervision system will support customers through data-driven, proactive risk management beyond simple default prevention,” NongHyup Bank President Kang Tae-young said.

“NongHyup Bank will expand AI technology across key business processes to enhance the accuracy and speed of risk management.”

NongHyup Bank’s futuristic financial experience zone attracted much interest from visitors at the Korea Fintech Week 2025 at the aT Center in Seocho-gu, Seoul.

Next-Generation AI-Based Financial Services at Korea Fintech Week 2025

NongHyup Bank unveiled its next-generation AI-based financial services at Korea Fintech Week 2025 at the Yangjae aT Center in Seoul from Nov. 26 to 28.

This year, NongHyup Bank’s booth was decorated as a futuristic financial experience zone, reflecting actual branch environments, attracting significant attention from visitors.

The most notable feature is the NH AI STM, which combines AI facial recognition and voice-based conversational transaction technology.

By adding AI authentication and consulting capabilities to existing STM functionality, customers can now handle key financial transactions such as deposits and withdrawals, account opening and card issuance, and consultations with simple voice commands.

This technology is recognized as a key driver of branches’ digital transformation.

NongHyup Bank presented AI-based financial content featuring customized analysis and recommendation functions, including this STM, demonstrating its strategic direction for AX innovation from a customer perspective.

Specifically, the bank emphasized the implementation of inclusive financial services, including for the elderly and digitally disadvantaged, by enhancing its intuitive interface for ease of use.

“NongHyup Bank has prepared this platform so customers will be able to experience firsthand how AI technology can enhance customer convenience in using financial services,” a NongHyup Bank official said.

“We will continue to expand our future-oriented financial services by combining AI and digital technologies and systems.”

Inking MOU with LogisALL Group for One Thousand Won Breakfast Program

NH NongHyup Bank announced on Dec. 4 that it signed a business agreement with LogisALL Group, a leading smart logistics company in Korea, on Dec. 3rd to support the One Thousand Won Breakfast Program for Seoul National University students.

Founded in 1984, LogisALL Group is a general logistics company that has revolutionized the domestic logistics industry.

It is the first Korean company that introduced a logistics equipment pooling system and provides SCM comprehensive logistics services that efficiently manage a flow of goods between companies to over 350,000 Korean companies.

Through this agreement, NongHyup Bank will directly supply high-quality Korean rice through rural rice processing centers (RPCs).

LogisALL Group will purchase 30 tons of Korean rice and donate it to Seoul National University, supporting the One Thousand Won Breakfast Program for the students.

The program provides breakfast for just 1,000 won to the students, helping them start their days healthy.

“We are grateful to LogisALL Group for their participation in meaningful social contribution activities for the younger generation along with innovation in the logistics industry,” said Eom Eul-yong, vice president of NongHyup Bank’s Corporate Finance Division.

“NongHyup Bank will actively engage in financial and non-financial support activities for the sustainable development of agriculture and rural areas.”